Privacy Policy of Sylvan Spirit Studios

Sylvan Spirit Studios is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site, including course offerings and online registration for drawing courses. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Information We Collect

We collect personal data that you voluntarily provide to us when you register for courses (beginner drawing courses, life drawing workshops, digital illustration basics, landscape sketching), express an interest in obtaining information about us or our services, or contact us.

• Personal Identification Information: Name, email address, phone number, and postal address (e.g., for course materials delivery or physical correspondence).
• Payment Data: While we do not store full payment card details on our servers, we may collect information regarding transaction details from third-party payment processors. You will be redirected to a secure payment gateway for completing financial transactions.
• Course Preferences and History: Information related to the drawing courses you register for and your past participation with Sylvan Spirit Studios.
• Communication Data: Any information you provide when you communicate with us via email or phone.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via our online platform to:

• Facilitate course registration and manage your participation in beginner drawing courses, life drawing workshops, digital illustration basics, and landscape sketching courses.
• Process your transactions and send related information, including confirmation and invoices.
• Communicate with you about course updates, changes, and important information regarding your enrolment.
• Respond to your customer service requests and inquiries.
• Send you marketing communications regarding new courses, workshops, or special offers that may be of interest to you, in accordance with your preferences.
• Improve our website and service offerings to better serve our students.
• Perform internal business analysis or for other business purposes, to improve our services and operations.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.
• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4. Your Data Protection Rights (GDPR)

In accordance with the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• The Right to Access: You have the right to request copies of your personal data from Sylvan Spirit Studios.
• The Right to Rectification: You have the right to request that Sylvan Spirit Studios correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure: You have the right to request that Sylvan Spirit Studios erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that Sylvan Spirit Studios restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to Sylvan Spirit Studios' processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that Sylvan Spirit Studios transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request within one month.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

Sylvan Spirit Studios does not knowingly collect or solicit information from anyone under the age of 16. If you are under 16, please do not attempt to register for our courses or send any personal information about yourself to us. If we learn that we have collected personal data from anyone under the age of 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us with personal information, please contact us.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Sylvan Spirit Studios
17 Birchwood Lane,
Ballsbridge,
Dublin, D04 X2F7
Ireland